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Faq's

Faq's

Welcome to the The Footy Sports FAQs page! Here you’ll find answers to some of the most common questions we receive. If you have any other inquiries or need further assistance, feel free to contact our customer service team.

1. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

All payment transactions are securely processed to ensure your information is protected.

2. How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can use the tracking number to check the status of your order at any time.

3. Can I change or cancel my order after placing it?

We process orders quickly to ensure fast delivery, so we are unable to change or cancel orders once they have been submitted. However, if you realize there’s an issue with your order immediately after placing it, please contact us as soon as possible, and we’ll do our best to accommodate the change before the order is shipped.

4. Do you offer international shipping?

Yes, we do offer international shipping to most countries. International shipping costs and delivery times vary depending on the destination. Please note that any customs duties, taxes, or additional fees are the responsibility of the customer.

5. How long will it take for my order to arrive?

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: Next-day delivery (available for select locations)

Shipping times may vary depending on your location and the shipping method chosen.

6. Do you offer free shipping?

Yes! We offer free standard shipping on orders over [insert amount] within certain regions. Free shipping applies to domestic orders only and may be subject to certain conditions.

7. How do I return an item?

We want you to be completely satisfied with your purchase. If you need to return an item, please refer to our Return & Exchange Policy. Returns must be made within [insert time frame] from the date of purchase, and items must be in unused, original condition. You can initiate a return by contacting our customer service team, and they will guide you through the process.

8. Can I exchange an item?

Yes, we offer exchanges for items that are unused and in original condition. Please refer to our Return & Exchange Policy for full details on how to exchange an item. If the size, color, or style you want is unavailable, we will issue a refund or store credit, depending on your preference.

9. Do you offer gift cards?

Yes, we offer gift cards for easy gifting. You can purchase a gift card directly on our website. The gift card can be used towards any purchase, and the recipient can choose their preferred items.

10. How can I contact customer service?

If you have any questions or need assistance, our customer service team is here to help. You can reach us through:

  • Email: info@thefootysports.com 
  • Phone: 437 972 2045
  • Live Chat: Available on our website for instant support

11. Are your products available in stores?

Currently, we operate exclusively online, but we’re always exploring ways to offer our products in physical locations in the future. Keep an eye on our website or subscribe to our newsletter for updates.

12. How do I stay updated on promotions and new arrivals?

To stay updated on the latest news, product releases, and promotions, sign up for our newsletter at the bottom of our homepage. You’ll be the first to know about exclusive offers and sales!

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  • Address: Factory Address:
    Khadim Ali Road Sialkot Pakistan.
    Sales Office Address:

    Atherly Crescent Mississuaga ON Canada.
  • Email: info@thefootysports.com
  • Phone: 437 972 2045